TBX
get the truth about your business, fast.
TBX is our business intelligence tool powered by AI, marrying human expertise with machine efficiency.
get to the truth, fast, by listening to employees and customers on the topics that matter most.
combining the depth of 1.1 interviews with the scale and speed of surveys, TBX quantifies the gap between business & customer, giving unmatched insights & tactics that make decision-making simpler.
clarity & simplicity
What it does: TBX kills complexity by turning piles of complex data reports into one simple, actionable plan.
How it helps: Leaders can make informed consistent decisions across the entire customer journey without getting bogged down by data overload.
small data, big action
What it does: TBX quantifies the gap between business, customer and non-customers every quarter, to pin-point misalignment and growth opportunities, fast.
How it helps: Replace outdated complex reports with up-to-the-minute growth tactics, so you can quickly re-prioritise investment in work streams that will deliver impact.
low-cost & real-time
What it does: Delivers insights in real-time with our custom-built AI intelligence tool, enabling our experts to pinpoint growth areas faster and more cost-effectively than ever before.
How it helps: Cut costs by killing projects that are no longer delivering ROI, saving you time, money and energy.
loved brands match promise and experience.
Our TBX study found that Australian brands that deliver True Brand Experience outperform traditional businesses.
3.1x
More likely to ignore price when considering the brand or product.
2.5x
More likely to have products or services that match their advertising.
88%
More likely to be perceived as caring about customer goals and aspirations.
